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- European Doll Network
CPDolls.at offers various payment methods to allow customers to complete the purchase in a simple, secure and flexible way.
During the checkout procedure, the customer can choose from the available payment methods based on the country of origin, the device used, the bank, the payment circuit and the tools supported by the payment system.
Acceptable payment methods may include:
The actual availability of some methods may vary depending on the customer's country, the bank used or device settings. The methods actually available are always shown in the payment phase before confirming the order.
Card payments can be made via the main circuits supported by the payment system, including Visa, Mastercard and American Express, where available. The complete card data is not stored directly by CPDolls.at, but is managed by payment service providers through secure systems compliant with applicable standards.
Payments via Apple Pay and Google Pay allow you to complete the purchase quickly using the payment methods saved on your device or account, when supported by the browser, device and circuit used.
Payments via online banking services, such as MyBank, Trustly, iDEAL, Bancontact, eps, KBC/CBC Payment Button, Belfius Pay Button and MB Way, allow the customer to complete the transaction through their bank or connected payment service, according to the procedures established by the respective institution or supplier.
Payment by bank transfer is available according to the instructions indicated during the checkout phase or in the order confirmation. In case of payment by bank transfer, the order can be processed after receipt of the amount due or after verification of payment, according to the methods indicated by CPDolls.at.
Once payment is completed, the customer will receive an order confirmation to the email address indicated during the purchase. In the event of unauthorized payment, incomplete transaction, technical error or failure to receive the amount, the order may be unconfirmed, suspended or cancelled.
To ensure greater security, CPDolls.at can carry out checks on orders and payments in the presence of anomalies, incomplete data, unconcluded transactions or suspected unauthorized use of payment methods.
Any refunds, when due, are normally made using the same payment method used by the customer for the purchase, unless otherwise agreed, technical impossibility or different provision required by applicable law.
For requests relating to payments, failed transactions, order confirmations or refunds, you can contact CPDolls.at customer service at info@cpdolls.at, indicating the order number and the email address used for the purchase.